Who we are

Privacy policy at Elite Meds Global Inc., we are an accredited online pharmacy committed to ensuring that healthcare is secure. In addition, it should be straightforward, and available to everyone worldwide. Moreover, with authorized operations in the United States and the Netherlands, we offer real medications. As well as health items, and expert assistance to patients around the world.

Our purpose is founded on three fundamental principles:

Reliability – Providing only authentic, certified products.
Compassion – Prioritizing patient health and safety.
Confidentiality – Safeguarding your private information with top-notch security measures.

By selecting Elite Meds Global Inc., you are opting for a healthcare ally that honors your privacy. Most importantly, appreciates your time, and provides expert services at  each stage.

Comments

At Elite Meds Global Inc., we deeply appreciate the opinions of our patients. Their stories assist us in improving and ensure we provide safe,  dependable, and expert care.

Your Privacy is Important
We share feedback only when our clients agree. We never reveal personal information like full names, phone numbers, or order details. Reviews are released carefully, using just first names or initials, so you can be assured that your privacy is consistently safeguarded.

Media (Privacy Policy in Uploading Images and Prescriptions)

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. After the verification process concludes, your documents are either securely stored or removed based on our data retention guidelines. This ensures that your details are utilized solely for their specified reason and not misapplied.

We value your trust—each prescription and personal record you share remains private at all times.

Privacy Policy on Cookies

At Elite Meds Global Inc., we prioritize your privacy and strive to ensure that your experience with us is easy, secure, and pleasant. To help with this, we utilize cookies; tiny text files stored on your device. This  aid us in remembering your settings, also managing logins, and providing tailored features. Further down, we elaborate on how cookies function on our site and why they are essential for you as a valued customer.

Cookies for Comments

When you leave a comment on our website, you have the option to store your name, email, and website in cookies. This is completely a choice and is meant to make things simpler for you. By selecting this option, you won’t have to fill in your information again every time you submit another comment. These cookies stay active for a year, allowing your interactions with us to become faster and more efficient as time passes.

Why This is Important for Elite Meds Global Inc.:
For an online pharmacy, customer opinions are vital. Several customers provide insights about their experiences with ordering prescription drugs, the  speed of delivery, or the quality of customer service. By remembering your information, we facilitate the process for you to give feedback again. On the other hand, revisit your previous remarks; without the hassle of entering your personal details repeatedly. This enhances communication between patients and our support team, leading to ongoing enhancements in our services.

Temporary Cookies on the Login Page

Upon accessing our login page, a temporary cookie will be created to determine if your browser is capable of accepting cookies. This cookie does not hold any personal information and will be deleted automatically when you shut your browser.

Why this is important for Meds Global:
In healthcare e-commerce, ensuring security and access is vital. By verifying that your browser can handle cookies, we can make sure you log in  safely to manage your prescriptions. Furthermore,  monitor your orders, and review your medical buying history. Since this cookie disappears when the browser is closed, there is no ongoing risk of retaining unnecessary data. Thus, safeguarding your privacy while verifying your access settings.

Login and Cookie Preferences for Display

Upon accessing your Elite Meds Global Inc. account, several cookies are established:

  • Login Cookies: These keep your login information, so there’s no need to repeatedly type in your username and password. They remain valid for two days.
  • Screen Preferences Cookies: These save your display settings (such as the language or mode of viewing) for a duration of one year.

Choosing the “Remember Me” option will keep your login active for two weeks, which simplifies account access without needing to log in again. However, when you log out, all login cookies will be deleted from your device.

Why this is important for Elite Meds Global Inc.:
For individuals undergoing ongoing treatments, requesting repeat prescriptions, or placing follow-up orders, frequent logins can become tedious. These cookies facilitate a smoother process, allowing you to quickly reorder medications, review prescription history, or connect with our pharmacists. Additionally, the cookies are set with clear expiration guidelines to ensure your safety is always maintained.

Cookies for Content Editing

When you are updating or publishing material on our website. For instance, if you add to reviews, participate in blog conversations, or create  knowledge articles. This automatically create an extra cookie which is placed in your browser. However, this cookie does not hold personal  information. Hence, it merely logs the identification number of the post or article you have just modified. It will expire after one day.

Significance of This Privacy Policy for Elite Meds Global Inc.:

The contributions from the community play a vital role in fostering trust within online healthcare. In contrast, patients frequently recount experiences regarding delivery durations, customer service, or their interactions with particular medications. As a result, by temporarily retaining the post ID, our system guarantees that your changes are implemented smoothly. Thus, leading to the entry of data correctly and preventing mistakes or duplicate submissions. This enhances the precision and  dependability of the shared information on our platform.

Finalizing The Importance of Privacy Policy Cookies in Online Healthcare

At Meds Global, we never utilize cookies to misuse your data or compromise your privacy. Rather, they serve as tools that:

  • Help you save time by retaining your preferences and login information.
  • Enhance accessibility, allowing you to interact with our services effortlessly.
  • Bolster security by making sure that critical actions (like logging in and managing prescriptions) are properly verified.
  • Increase convenience for patients who are handling ongoing prescriptions or long-term care.

Your confidence is fundamental to our business. Therefore by being open about how we use cookies, we guarantee that you are always informed about the management of your information. Leading to the knowledge on how these small files enhance your overall experience.

Embedded content from other websites

Occasionally, articles, guides, or product pages on Elite Meds Global Inc. may feature embedded content, which includes videos, images, or articles from reliable third-party websites. For instance, we might include:

  • Informative videos from health agencies or medical experts
  • How-to guides on the safe use of particular medications or devices
  • Reference materials from licensed healthcare organizations

The embedded content from other websites operates just like visiting those sites directly. This implies that these external websites might gather information about you, utilize cookies, or track your engagement with the embedded content, especially if you have an active account with them and are signed in.

Why This Is Important for Meds Global:

We incorporate embedded content to supply useful and current medical insights without requiring you to leave our site. For instance, if you wish to learn how to use an inhaler or a glucose meter, a credible video linked on our product page can provide immediate assistance. This enhances patient education and safety.

Your Privacy with Embedded Content:

  • Meds Global only includes content from trustworthy, certified healthcare and wellness sources.
  • We are not responsible for the data collection methods of these third parties.
  • We advise examining the privacy policies of those organizations to comprehend how your data might be utilized.

By being clear, we make sure you are always aware when content comes from outside Elite Meds Global Inc., while still taking advantage of dependable healthcare information.

Who we share your data with

At Elite Meds Global Inc., safeguarding your confidentiality is of utmost importance to us when we talk about privacy policy. We only disclose your information when it is essential for providing safe, lawful, and trustworthy healthcare services. Therefore, we do not sell your personal data to marketers or outside parties.

Scenarios in which we might share your data encompass:

  • Licensed Pharmacists & Medical Professionals
  • To validate prescriptions, verify accurate dosages, and ensure the appropriateness of treatments.
  • This ensures that every order adheres to healthcare guidelines and supports your health.

Payment Processors

  • To handle your payments securely through reputable financial channels.
  • Sensitive information like credit card details is encrypted and is never kept on our servers.

Logistics & Delivery Partners

  • To ship your medications efficiently and discreetly, we share only the necessary information for delivery. Such as name, address, and phone number to our major courier.
  • These partners are obliged to confidentiality agreements and do not have access to your medical files.

Regulatory Authorities

  • We don’t share our patient’s data under any instances. Likewise, we are not obligated to share data with government health organizations or customs officials. Occasionally, it may happen in some exceptional situations particularly related to international shipments.

Technical Service Providers

  • For the purposes of hosting our website, ensuring security, and maintaining our systems.
  • These providers assist us in keeping Meds Global secure, stable, and available to patients globally.

Your Privacy Guaranteed
Your confidence is the cornerstone of Elite Meds Global Inc.. Consequently, we collaborate exclusively with thoroughly vetted partners who share our dedication to safeguarding your privacy and providing healthcare responsibly.

How long we retain your data

At Elite Meds Global Inc., we maintain your personal details only for as long as it is essential to deliver secure healthcare services, and enhance your shopping experience. Consequently, with regards to our privacy policy, we do not hold your information longer than necessary.

Examples of retention times regarding our privacy policy:

Order Records and Prescription Details.

  • Kept for a maximum of 5 years.
  • This helps us to issue repeat prescriptions, address questions related to orders, and adhere to pharmacy and medical regulations.

Customer Accounts

  • Your account details (like your name, email address, and order history) are kept while your account remains active.
  • If you ask for your account to be deleted, your information will be securely removed, with no traces of the retention of any records.

Payment Details

  • We do not keep sensitive payment information like credit card numbers. Without a doubt, to protect your privacy completely, we strikeout the credit card payment option on our payment methods.
  • Records of transactions (such as receipts) are held for 5 years in accordance with financial and taxation laws.

Comments and Reviews

  • If you submit a comment or review, it along with its metadata will be kept forever.
  • This allows us to automatically identify follow-up comments and create a clear feedback system.

Technical and Security Logs

  • Information like IP addresses and login activities may be stored for up to 1 year to help monitor fraud prevention, assess system performance, and maintain website security.

Your Control
You can request that we delete or anonymize your personal information at any time and it will be done immediately.

At Elite Meds Global Inc., we always follow the guideline of “only as long as necessary, never longer” when it comes to data retention. This approach ensures that your healthcare needs are met while protecting your privacy.

What rights you have over your data regarding our privacy policy

At Elite Meds Global Inc., we are firm in our belief that every patient should have control over their personal data. Therefore, in alignment with our  dedication to privacy and adherence to global regulations such as GDPR in Europe and HIPAA in the U.S.. Thus, you have the following rights concerning your information:

Right to Access

  • You have the ability to ask for a copy of the personal information we possess about you, which includes details of your account, history of orders, and prescription information.
  • This guarantees complete clarity on how your information is utilized.

Right to Rectification

  • Should your information be incomplete or incorrect (like a misspelled name or an old phone number), you can request changes at any moment.
  • This allows us to maintain accuracy in your prescriptions, deliveries, and communications.

Right to Erasure (“Right to Be Forgotten”)

  • You are entitled to ask for the deletion of your personal details when they are no longer necessary for us to keep, such as after you close your account.
  • There are exceptions where we legally need to maintain specific medical or financial records.

Limiting How We Use Your Data

  • You can request that we limit the use of your information—for instance, by keeping it stored but not actively processing it.
  • This might be helpful if you are challenging an order or questioning the handling of your data.

Transferring Your Data Safely

  • You have the right to ask us to provide your personal information in a structured, widely used, and machine-readable format so it can be transferred to another pharmacy or healthcare provider.

Opting Out of Certain Data Uses

  • You can raise objections to the processing of your data for particular reasons, like marketing purposes.
  • At Meds Global, we do not engage in aggressive marketing practices, but we respect your choice to decline any optional communications.

Right to Withdraw Consent

  • If we use your data based on your consent (for example, regarding storing prescription uploads or communication preferences), you may cancel this consent at any time.

Right to Lodge a Complaint

  • If you feel that your data is being misused, you have the right to submit a complaint to an appropriate data protection authority.
  • We encourage you to reach out to us first, and we will strive to resolve your issue promptly.

How to Exercise Your Rights

You can exercise any of these rights by reaching out to our Data Protection Officer at Meds Global. All requests are managed securely and in accordance with relevant healthcare and privacy regulations.

At Elite Meds Global Inc., your rights go beyond legal requirements—they are central to our commitment to prioritize patients, making sure your healthcare experience remains secure, clear, and reliable.

Where your data is sent when it comes to our privacy policy.

At Elite Meds Global Inc., we prioritize the security of your personal data. Although we manage most of your information in-house, certain details may be shared with reliable third parties to deliver important services such as order processing, medicine shipping, or ensuring adherence to healthcare regulations.

Key locations where your information is sent:

Internal Systems and Servers

  • Your account details, uploaded prescriptions, and order history are stored securely on our protected servers.
  • These servers are encrypted and monitored regularly to prevent unauthorized access or data leaks.

Payment Processors and Financial Institutions

  • When you process a payment, transaction information (including card details or billing address) is sent securely to certified payment processors.
  • We do not keep any sensitive payment information on our servers, and all data transfers use high-level encryption methods to maintain privacy.

Logistics and Shipping Companies

  • Shipping information, which includes your name, address, and phone number, is provided to our delivery partners to guarantee fast, private, and dependable international shipping.
  • These partners are required to comply with strict confidentiality agreements and do not have access to your prescription or medical records.

Licensed Pharmacists and Healthcare Professionals

  • In certain situations, prescription information is forwarded to qualified pharmacists for confirmation and approval.
  • This ensures that the medicines you request are safe, accurate, and distributed according to regulations.

Technical Support Providers

  • Some information may be sent to external IT providers who assist in maintaining website operations, enhancing performance, or safeguarding  against cyber threats.
  • These providers are bound by contracts to manage your information securely and may not utilize it for any purpose aside from supporting our services.

Your Privacy Is Assured

We always guarantee that your information is transferred securely, exclusively to trusted partners, and in line with legal requirements. At Elite Meds Global Inc., we value transparency: you are fully informed about where your information is sent and why this is necessary.